The following position are currently available in our Walnut Creek office.

Marketing Manager

Diablo Ballet, the professional dance company for Contra Costa County since 1994, is seeking a creative individual to join the staff.

Reporting to the Artistic Director and Director of Marketing, the Marketing Manager oversees and directs Diablo Ballet’s audience engagement, cultivation initiatives and ticket sales. Essential duties and responsibilities include the following.

  • Manages all audience engagement initiatives, including the company’s nationally recognized re | action program for first time patrons. which requires the person to create incentives to driving single ticket sales to first-time and recurring patrons, plus source new community contacts and partnerships to generate audiences and revenue.
  • Acts as point of contact for patron questions to ensure the highest standard of customer excellence. Works with Lesher Center box office on patron needs.
  • Oversees our annual online auction including solicitation, cataloging items and data management. Must be comfortable making cold calls.
  • In conjunction with Director of Marketing, develops and helps manage the season subscription plan to secure current subscribers and generate new ones, including printed material, emails, and telemarketing.
  • Manages subscriber programs at performances, events, and loyalty programs such as the Subscriber Lounge, VIP Card, Prima Ballerina Club, and Friend’s Pass.
  • Manages all group sales programs through electronic communications, phone calls, in-person visits, and incentive offers.
  • Manages all aspects of the annual summer Gourmet Gallop food and wine every August including partnerships, media sponsorships, restaurant participants, and event set up.
    Other duties may be assigned.

Qualifications:

  • Three years working in marketing and or public relations. Performing arts experience strongly preferred.
  • Outstanding written, verbal, and interpersonal communication skills. Must have demonstrable experience with social media.
  • Excellent publication project management skills.
  • Able to work independently and be a self-starter.
  • General knowledge of and/or enthusiasm for the arts, and the ability to ignite that enthusiasm in others.
  • Some weekend and evening work is required.
  • A Bay Area resident with reliable transportation to our Walnut Creek office.

This is a part-time position with benefits.

To apply, please send a relevant cover letter and resume that addresses this position and a resume to diablo@diabloballet.org. Position open until filled.

Only electronic applications will be accepted. No phone calls, please.

Diablo Ballet is a 501(c)3 organization.

Diablo Ballet School Office Administrator

Diablo Ballet, the professional dance company for Contra Costa County since 1994, is seeking a detail-oriented person to join the staff of our new Diablo Ballet School located in Pleasant Hill.

Reporting to the Artistic Director and Director of Marketing, the Diablo Ballet School Office Administrator position will be the first point of contact for students and parents upon entering the school.  This position will be responsible for answering the phone, responding to emails. tracking attendance, accepting new registrations and payments.

  • Provide an exemplary first impression to students, parents and teachers while providing these individuals with the correct information, direction and/or resource
  • Answer all inquiries in a professional, clear and courteous manner
  • Perform duties thoroughly and timely while maintaining a high level of customer service. Duties may include, but aren’t limited to: answering phone calls and emails, registering students and accepting payments though our class management software, assisting with questions, tracking attendance and assisting teachers when needed
  • Maintains an organized and presentable reception lobby

Qualifications

  • Customer Service or front desk experience preferred.
  • Outstanding written, verbal, and interpersonal communication skills.
  • Able to work independently and be a self-starter.
  • Experience with Microsoft Office Suite and Jackrabbit Class Management System is a plus.

Must have flexibility to work M-F afternoons and evenings depending on our class schedules and on Saturdays from 8:15 am – 4 pm. Bay Area resident with reliable transportation to our Pleasant Hill location.

Position is 20 hours a week at $16.00 per hour and must be available Mon – Sat.

To apply, please send a relevant cover letter that addresses this position and a resume to diablo@diabloballet.org.  Position to begin in August. Only electronic applications will be accepted. No phone calls please.

Diablo Ballet is a 501(c)3 organization.